Is your packaging recyclable?

We use recycled card wrapping paper + boxes, biodegradable bubble wrap + tape. Natural jute and foraged dried flora + fauna in our gift wrapping. 

Transaction Currency

All products and shipping costs are in Australian Dollars.

Dispatch

Orders received on weekdays will be dispatched

within 24 hours.  

Order received on Friday will be dispatched Monday.

How long will my order take to arrive?

 

Orders are dispatched with Auspost + Sendle Couriers in most instances.

Melbourne metro - within 1 to 2 business days

Capital cities and surrounds - 1 to 3 business days

Regional areas - 2 to 6 business days

Please note that parcels shipped to remote areas may take additional days to deliver.

Although we do our very best to dispatch your order on time or sooner, sometimes deliveries can be delayed beyond our control.

When your product is dispatched, you will receive an email containing a consignment number and tracking information.

For information on your deliver, always check the tracking number provided.  If you have any questions, please contact admin@accida.com.au

 

Returns

We understand there’s only so much you can learn about a product from looking at it on a computer screen. If for any reason any items are not satisfactory, return them in original condition with packaging and order confirmation, within fourteen (14) days of purchase, for either an exchange, or full refund of purchase price.  Unless goods are deemed faulty. Postage cannot be refunded.

Shipping is the responsibility of the customer.